If Layers of Fear 2 is not installing, launching, or behaving unexpectedly while playing on your PS4 console the following steps can be used to resolve most issues. Issues that arise on consoles can be related to their software or hardware, if these steps narrow it down to your specific PS4, reach out to Sony’s PlayStation Support for further assistance.
If you receive a blue screen on your PS4 with an error code, search the specific error on PlayStations’ support site here.
Restore Licenses and Reactivate Primary PS4
If you lose access to digital purchases these two steps can help resolve the issue. You can view the full steps here from PlayStation Support.
If you lose network connectivity during a download, or things appear frozen or unresponsive restarting allows the process to end and restart fresh. Remember to close applications before restarting if possible.
If you’re unable to download or install Layers of Fear 2, or your PS4 is responding slowly please check your system’s available storage space. Low storage space can cause several performance issues.
To check storage on your PS4 open Settings > Storage
If you’re running low on free space, the PS4 has multiple ways to manage your storage. You can follow this guide from PlayStation Support to upload Saved Game Data, Delete Game Applications, or Remove Saved Game Data.
Updates apply much needed security and bug fixes across Operating Systems and game applications. Updating can improve performance and correct issues where your PS4 is not behaving as expected.
To update your PS4 choose Settings from your Home screen then, [System Software Update]
To update a game, select the game on the Home screen, then choose Options > Check for update.
If Layers of Fear 2 will not open or closes unexpectedly reinstalling the game application will help. When uninstalling remember to choose “No” when asked if you would like to delete application saved data.
To uninstall highlight the game application on your home screen or select the game in your library. Press the option button on your controller and choose “Delete”.
Try another Game or PS4
Some issues may be related to your specific console or account. Trying another game will help determine if all games are affected. If available, try another PS4. If you notice the issue only occurs with your console, contact PlayStation Support for further assistance.